Mark Kirya is a Seasoned Hospitality Executive, with over 25 years of experience in senior leadership roles in Uganda. He is currently the General Manager of Eureka Place Hotel and Suites, Ntinda-Kampala. He is a Hotel School graduate who studied Leisure and Hospitality, and has obtained a great management network throughout the Ugandan History. He is the Pioneer Executive Director and Founder of Uganda Hotel General Manager’s Association. Specialties:
- Multi-unit property management, Hotels and Resorts
- Renovation, pre-opening, opening, re-positioning and re-branding
- Delivering results for hotel owners and all stakeholders
- Business grower, innovative sales leadership and revenue enhancement
- Exceptional customer relationship skills
- Improving service levels and guest experience
- People development and employee relations
Baker Muhumbya: He holds a Bachelors Degree in Business Administration majoring in Accounts and is at Level three of CPA course. As a Finance Manager and Controller, he oversees all financial aspects of Eureka Place Hotel and Suites. He is an expert in ensuring that all Financial Transactions and Reporting Procedures are accurate and meet the required standards. He maintains an oversight over financial systems and processes, ensuring compliance with Standard Accounting Practices. Specialties
- Financial Management
- Team Building through cross departmental engagements
- Accurate reporter
- Record/ Document Management among others.
Human Resource Manager
Nangobi Mariam: Is an exciting and great Leader and Experienced Administrator. Her expertise ranges from Human Resource Management, Front Desk Expert who is great in communication and loves networking. She is a graduate in Hotel Institution and Management from the profound Makerere University Uganda She believes and seeks continuous improvement. Over 9years of working in various fields, she is described as a very resourceful personnel who is passionate about business growth, market expansion among other aspects. Specialities:
- Human Resource Management
- Employee Relationship Management
- Marketing Expertise
- Business Grower who is result oriented.
Guest Relations Manager
Elizabeth Nyende is a Senior Guest Relations Manager at Eureka Place Hotel and Suites, Kampala-Uganda. She holds a Post Graduate Diploma in Public Administration and Management from Uganda Management Institute as well as a graduate in Bachelor of Science in Accounting and Finance from Kyambogo University-Kampala, Uganda. She has over 6years in Quality Assurance and Process Improvement, Administration, Strategic Customer Service Management. Throughout executions of her duties, she has gained confidence in administration tasks, Human Resource Management, Secretarial duties and built a strong network of friends through her great aspect of giving memorable customer experience. Being on the Top Management Team of a Profound Organization like Eureka Place Hotel and Suites has put her in spot light to offer nothing less but the best. She also works closely with the Marketing Department to ensure that the customer is at the core of all processes through Client Feedback Program, follow up, Customer Journey Mapping and Customer Engagement. Specialties:
- Customer Experience
- CRM-Customer Relationship Management
- Record Management, Training and Good Communications.